Your partner in the wellness process

Safe. Timely. Courteous. Always.

A trusted Non-Emergency Medical Transportation provider serving Arizona with safe, dependable, compassionate and professional service.

Monday to Friday, 5:00 AM to 5:00 PM. Saturday, 6:00 AM to 2:00 PM. Rides outside regular hours available on request.

A white MTX minivan with the MedTrans Express logo, parked on a road in the Arizona desert with mountains and a saguaro cactus behind it
  • Serving Arizona since 2006
  • AHCCCS accepted
  • Wheelchair accessible
  • Background-checked drivers

Why choose MTX

More than a ride. A partner in your wellness.

For years, MTX has helped members across Arizona reach the care they need, with drivers who treat every trip with patience and respect.

Safety

Trained, professional and background-checked drivers for reliable, safe and comfortable transportation.

On time, every time

Punctual service you can count on, with on-time pickups for every appointment.

Compassionate care

We treat every member like family, with dignity and respect.

  • Appointments made easy

    Book by phone or text, with reliable service.

  • Wheelchair accessible

    Equipped vehicles and trained drivers for a comfortable ride.

  • Clean, well-maintained vehicles

    Every ride in a vehicle we keep clean and in good order.

Where we take you

Wherever your care takes you

  • Hospitals
  • Doctor appointments
  • Pharmacies
  • Therapy & rehab
  • Methadone treatment
  • Dialysis appointments
  • Community programs
  • And more

Services

Transportation built around your care

From a hospital discharge to a weekly appointment, we plan every trip so you can focus on feeling better. We can always customize our services to fit the needs of our members.

Hospital discharges

Rides home from hospitals and care facilities to addresses across Arizona, and back to Maricopa County.

Across Arizona

Home care centers

One-time rides or recurring trips for Home Care Center members, planned around their routine.

Daily or weekly trips

Medical appointments

Pickups anywhere in the county, plus trips between counties, so members arrive on time.

Medication pick up

A stop for medication on the way home, or a pickup trip straight from the member’s address.

How it works

Three simple steps

  1. Call or text to book

    Reach us at (480) 604-8450 with your pickup address, destination and appointment time.

  2. We pick you up on time

    A trained, background-checked driver arrives ready to help you into the vehicle.

  3. We get you there safely

    Sit back and relax. We get you to your appointment safely and comfortably.

Our fleet

Clean, comfortable, well-maintained

Our vehicles include wheelchair accessible options, so every member can ride with comfort and confidence.

Illustration of a white Toyota Sienna minivan with MTX MedTrans Express Inc. branding on the side door, parked outside a stone healthcare building with Arizona mountains behind

Minivan

Toyota Sienna

Illustration of a white Dodge Grand Caravan minivan with MTX MedTrans Express Inc. branding on the side door, parked outside a stone healthcare building with Arizona mountains behind

Minivan

Dodge Caravan

Illustration of a white Toyota RAV4 compact SUV with MTX MedTrans Express Inc. branding on the side doors, parked outside a stone healthcare building with Arizona mountains behind

Compact SUV

Toyota RAV4

Need a wheelchair accessible vehicle? Tell us when you call or text, or choose it in the ride request form.

Request a ride

Vehicle images are illustrations of MTX-branded vehicles.

An MTX caregiver helps a smiling older woman step out of a white MTX minivan outside her Arizona home.

Our mission

Our mission

To be your partner in the wellness process by providing safe, timely, and courteous transportation services with integrity, respect and compassion.

Getting you there with care.

MedTrans Express Inc. is a full-service Non-Emergency Medical Transportation company serving riders across Arizona.

Serving Arizona since 2006

Our vision

“Our goal is to be Arizona’s most trusted and reliable non-emergency medical transportation provider.”

What guides us

  • Safety first
  • Clear communication
  • Punctuality
  • Professionalism

We accept AHCCCS.

Not sure if your ride is covered? Call or text us and we’ll help you check.

Call or text (480) 604-8450

What to expect

What to expect when you ride with MTX

From your first call to drop-off, here’s what you can count on.

  • A call before pickup

    Your driver will contact you before pickup to share their arrival time and confirm your pickup details.

  • Pickups on schedule

    Our drivers start their day early, so your pickup stays on schedule.

  • A courteous, trained driver

    Every driver is trained, professional and background-checked, and treats you with courtesy, respect and compassion.

  • Safety first

    Zero tolerance for unsafe driving. Drivers never text or use handheld phones while driving.

  • A direct ride

    No unplanned stops on the way to your destination, and we never refuel with passengers on board.

  • Never left alone

    You’re never left alone in a running vehicle, and your belongings are never left unattended.

  • Help getting in and out

    Where needed, your driver helps you in and out of the vehicle.

  • A safe, comfortable ride

    A safe, comfortable ride to your appointment and back.

Contact

Request a ride

The fastest way to book is to call or text. You can also send us your ride details below.

Book by phone or text

(480) 604-8450

Hours

Monday to Friday, 5:00 AM to 5:00 PM

Saturday, 6:00 AM to 2:00 PM

Rides outside regular hours available on request.

We can always customize our services to fit the needs of our members.

Office

6909 W Ray Rd, Suite 21
Chandler, AZ 85226

General questions

Not booking a ride? Reach us here instead of using the ride form.

Open in Google Maps (opens in a new tab)

Send a ride request

Fill in your trip details and our team will get back to you.

Fields marked are required.

Wheelchair needed? (required)
Return ride needed? (required)

For example, the appointment time or anything that helps us plan your ride.

Submitting this form sends a ride request. Our team will call or text you to confirm. Your ride isn’t booked until we confirm it.

For your privacy, please don’t include medical details in this form. We’ll ask for anything we need when we call you. For a medical emergency, call 911. Privacy

Reliable Rides. Better Health. Stronger Communities.

Call or text (480) 604-8450

Monday to Friday, 5:00 AM to 5:00 PM. Saturday, 6:00 AM to 2:00 PM. Rides outside regular hours available on request.

Call or text (480) 604-8450