Privacy Policy for MedTransExpress
1. Introduction
At MedTransExpress, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our transportation services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect various types of personal information to provide and improve our services. This includes:
a. Information You Provide:
- Name, address, phone number, and email address.
- Payment information (e.g., credit card details) for transaction processing.
- Any details you voluntarily provide via contact forms, bookings, or feedback submissions.
b. Automatically Collected Information:
- IP address, browser type, and operating system.
- Browsing behavior, such as pages visited and time spent on the website.
c. Information from Third Parties:
- Information provided by third-party services for identity verification or marketing purposes.
3. How We Use Your Information
We use your information for the following purposes:
- To process bookings and payments.
- To communicate with you about your bookings or inquiries.
- To improve our website, services, and customer experience.
- To comply with legal obligations or resolve disputes.
- To send marketing emails or promotions (only with your explicit consent).
4. Sharing of Personal Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
- With service providers: To facilitate payment processing or technical support.
- For legal purposes: To comply with legal requirements, court orders, or protect our legal rights.
- With your consent: If you agree to specific data-sharing scenarios.
5. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and track usage patterns. You can choose to disable cookies through your browser settings; however, this may limit some functionality of our website.
6. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:
- Encrypted payment processing.
- Secure data storage.
- Access restrictions for sensitive data.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
You have the following rights regarding your personal information:
- Access your personal information.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal or contractual limitations).
- Opt-out of marketing communications by unsubscribing.
9. International Users
If you are accessing our website from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our services, you consent to such transfers.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: support@medtransexpress.com